Tailor.ia Citizenship
Did the law change in the middle of a citizenship application?
Citizenship firms and advisories live with moving rules, heavy documentation and anxious clients. Automation here doesn't replace human support: it protects the journey with consistent information.
Want to scale your firm's operations?
What holds the operation back
When the rule changes, customer service feels it
A rule change that arrives before the service script is updated.
Anxious clients asking the same question on every channel at once.
Extensive documentation, incomplete and sent back too late in the process.
Eligibility screening done by eye, eating up senior hours.
Case history scattered across spreadsheets, email and personal chats.
The suite
Highly specialized AI agents working across the entire customer journey
- 0101Prospect response
- 0202Eligibility screening
- 0303Engagement
- 0404Document collection
- 0505Case assembly
- 0606Filing
- 0707Follow-up
- 0808Recognition
Tailor.ia Triagem
Receives the prospect, understands the case and organizes intake without losing anyone who wrote in at night.
Tailor.ia Qualificação
Checks eligibility against current criteria and separates viable cases from unviable ones right at intake.
Tailor.ia Assistente
Answers recurring questions with up-to-date information and escalates to a person when the case calls for it.
Tailor.ia Cadastro
Validates and completes the applicant's data, so the paperwork doesn't come back over a source error.
Tailor.ia Treinamento
Updates the team on the new rule with the firm's own content, the day it changes.
Tailor.ia Studio
Progress, deadlines and pending documents for each case in a single panel.
Tailor.ia Pilot
Follow-up throughout the process: stage updates, satisfaction surveys and retention.
Tailor.ia BI
Portfolio, conversion and document pipeline bottlenecks in numbers, so management can decide.
Tailor.ia Citizenship
One core, the whole operation around it
On one side, the journey your customer goes through. On the other, the operation that has to respond to it. In the middle, the core that orchestrates the agents and talks to both sides at the same time.
Service
Prospect intake
First contact answered instantly, on any channel and in any time zone.
Screening
Eligibility
The case checked against current criteria before it uses senior hours.
Process
Documentation
Collection, validation and pending items tracked through to filing.
Relationship
Follow-up
Every stage communicated to the client, without the same question on five channels.
Channels
WhatsApp, website and referrals
Every entry point centralized, with client history from the start.
Knowledge
Current rules
Knowledge base updated when the law changes, and the answers change with it.
Operations
Document pipeline
Organized queue, visible deadlines and less rework.
Management
Case dashboard
What is stuck, where and why, so leadership can act.
Who already works this way
Who we talk to
One solution that serves the different views and needs of the firm
| Decision maker | What this person wants |
|---|---|
| Partners and owners | Grow the portfolio without growing the service team at the same rate. |
| Operations director | Flow, accuracy and less rework in the document pipeline. |
| Service management | An organized queue, standardized answers and visibility into what is stuck. |
| Legal team | Consistent information and a record of what was told to the client. |
Diagnostic
Boost your firm today
Talk to our AI on WhatsApp now and book the diagnostic of your operation. No cost, no commitment.