Tailor.ia
Your operation does not fit an off-the-shelf system
Tailor.ia gives you the best of both worlds: a system already running in many companies' operations and 100% customization for your business. All of it with the most advanced technology, AI and services.
Ready to operate at another level?
Book a diagnosticOff-the-shelf
- The business adapts to the tool.
- Same answer for different operations.
- License, updates, and the rest is on you.
- Customer service as the scope.
Tailor.ia
- The solution adapts to the business.
- Designed around your specifics.
- Consulting, implementation and ongoing service.
- The entire operation as the scope.
Operations that trust Tailor.ia
Tailor.ia is the AI platform by FFID. Same team, same delivery, same commitment. The name Tailor.ia describes what FFID has done since 2018, with experience going back to 2008: adapting technology to the reality of each operation.
Learn moreHow we work
How our platform can be 100% customized to your operation
Our business is not selling software licenses. At Tailor.ia, the first step is understanding how your operation works.
01
Diagnosis
Assessment with the key people in your operation and a map of the customer journey.
02
Design
Modeling the solution, processes, integrations and where AI comes in. All built on a solid base of validated solutions already in operation.
03
Implementation
Custom build, integrated with your CRM and the systems already running.
04
Service management
Continuous monitoring, improvement and evolution alongside the business.
The fourth stage never ends: it is an ongoing service, not a project delivery.
Operations platform
Your operation in a system orchestrated by a single core
A powerful core holding the intelligence of your operation, orchestrating highly specialized AI agents that work at the same time across every stage of your customer journey.
Marketing
Attraction and reactivation
Multichannel lead capture and database reactivation. No lead goes cold forgotten.
Customer service
24/7 qualification
Triage in the first second, at any hour. Nobody waits.
Sales
Team copilot
Real-time support to close deals, with a unified history and credit simulation.
Relationship
After-sales
Questions, documents and the handoff to the human team, with no friction.
Media
Inbound channels
Leads from Meta, Google and portals in one place, with no data loss.
Sales
CRM sync
Up-to-date funnel and fair lead distribution, in your current CRM.
Operations
ERP and engineering
Contracts, billing and internal processes mirrored and triggered.
Intelligence
Executive decisions
Conversion by channel, ROI and team productivity in clean dashboards.
Markets
Our solutions by market
Every business is different, but they all have something in common: operations that need scale and customization.
Tailor.ia Real Estate
From lead handling to credit approval: our Real Estate solution covers the entire customer journey.
- Triage
- Qualification
- Showings
- Credit
- Training
- Marketing
- Sales
- Studio
- BI
Tailor.ia Citizenship
Rules that keep changing, extensive paperwork and anxious customers overloading your support.
- Triage
- Qualification
- Assistant
- Registration
- Studio
- Pilot
Tailor.ia Occupational Health
Bureaucratic routine, legal deadlines and legal risk that builds up in the day-to-day.
- Risk inventory
- Action plans
- Training
- Legal documents
- Assistant
We support what cannot fail
A single real estate developer moved over R$ 13 billion with marketing, sales, credit and operations orchestrated by one core.
R$ 20 bn
in sales volume (VGV) orchestrated
100%
of decisions auditable
Seconds
to first contact with the customer
Track record
Not a thesis. An operation running
The company was founded in 2018, with experience going back to 2008, long before AI took over every pitch. Since then, we have served, integrated and closely tracked mission-critical operations.
Backed by Bossa Invest and Google for Startups. Official WhatsApp partner.
2008
year our experience began
3
markets with a dedicated suite
24/7
assisted operation with no waiting line
100%
of solutions customized to the operation
Integrations
Plugs into what already runs, no overhaul needed
Official WhatsApp from Meta, the CRMs of your market, ERPs, BI and the tools your team already knows. The intelligence layer connects to what you have.
Inbound channels and portals
Systems already running in the operation
Official WhatsApp (Meta)
Hypnobox
RD Station
HubSpot
Frequently asked questions
Answers to the most common questions
Tailor.ia is a systems solution for company operations. We work from consulting through full platform customization and ongoing services, all designed around the way your operation runs. The platform already runs in production in our clients' operations.
A bot answers messages. Here, each agent has a role and a level of authority within the operation: one triages, another qualifies, another handles credit, another answers technical questions with your company's knowledge. They act on the workflow, and hand off to a person when the case goes beyond the limit you set.
Yes. Official WhatsApp from Meta, the CRMs of your market (Sigavi, Anapro, Hypnobox, CV CRM, RD Station, HubSpot, Pipedrive, Salesforce), ERPs, BI and lead-source portals. The intelligence layer plugs into what already runs, with no overhaul.
Yours. Tailor.ia Genius wears your business's brand: your team logs in through your domain, with your identity, and each client sees only what belongs to them.
With the diagnostic: a 60 to 90 minute working session with your team, at no cost and no commitment. You leave with the journey map and the bottleneck matrix, and the scope and proposal come from that design.
For critical operations that do not fit a ready-made mold. Today there are three suites by market (Real Estate, Citizenship and Occupational Health) on the same platform, with agents named after the role they play in your operation.
Diagnostic
Level up your operation today
Talk to our AI on WhatsApp now and book the diagnostic of your operation. No cost, no commitment.